we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
------------- ------------- --------------
Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
...Brian skipper
|
The solar S1 arrived as advised thanks.
...P.R. Engineering
|
Fast deliver of the right parts Thanks
...The Pigsty
|
Thank you - bath waste received on specified day, communication about delivery was good and free delivery is always a bonus !
...Claire Greengrass
|
100% excellent service, fast, efficient and friendly would definately recomend and use again.
...John Garlick
|
Very pleased with the service provided. Thanks
...Mr Harvey G Foster
|
The service from mytub was first class. Thank you.
...JOHN MCCARTHY
|
Sent the wrong part 4 days after scheduled delivery date - not so good so far!
...Shaun Moore
|
Order received early on the promised date. The toilet bowl was in perfect condition but, rather trivially, the connector bend was covered in black, sticky grains which were quite hard to remove. Took much washing and scrubbing to clean it, but otherwise it was functionally fine.
Found the whole process, from finding what I wanted on the website, to phoning up to clarify some details, through to receipt of goods, to be very straightforward and efficient. Will use Mytub as the first port of call for future purchases.
The delivery man was a real comedian, in the true sense of the word. On a par with Tim Vine for one-liners. Put me in a good mood for the rest of the day.
...Mr CJ Wynn
|
Great service, thank you
...j m budny
|
£
£922.68 
