|part arrived today. excellent speedy service. would use your company again. thanks alot
|Great service. Part arrived promptly and as described. Would highly recommend. Very pleased!
|All delivered as promised. thank you
|Good communication. Managed to arrange to collect part as I was local. Very professional and good customer service, plus part was nt expensive.
|A delay with supply - but kept fully informed of issue - good price for item - will use again
|Speedy delivery all as ordered.
|I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
|Excellent Communication and Service.
Easy and friendly to deal with.
Returns handled without issue.
|If only all companies were this helpful and cheap as well!. Laurie is a star and very helpful. Thanks.
|Parts & spares excellent range. Delivery options need to be tightned up. Had to chase part which had been delivered to depot but not delivered to me. A new order had to be made. For the customer advise them how it will be delivered, post ,local depot, direct from supplier and estemated day of delivery. This I think would be a way to improve your service.