Youve been great Christine especially at keeping me informed of the progress of my order and of its delivery date. Unfortunately the local courier or supplier based in Peckham, south London, I think he said on the phone didnt deliver it to us last Friday as youd said would happen but today, Monday. However they too were very good on the communication front, despite the disparity of dates, and the delay didnt hold up our builders. So thank you! Coming from the north-east myself, Im always glad when theres a chance to buy from a company based up there.
...Alan Jackson
|
I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
...Emma Sproat
|
Excellent service, delivered on time with communication answered immediately. Checked around the product elsewhere, only MyTub has what I needed. Website and communication portal easy to use and understand. Definitely coming back :
...Benjamin Kirk
|
thank you for your prompt and efficient service
...Nick Murphy
|
Goods have arrived and were in good condition.Communication regarding order status was excellent. First class service. Thankyou very much.
...Richard Potts
|
Great price for product. Easy to order online. Only drawback was that my order arrived one day late than the specified time according to tracking information.
...Bagel Mania
|
Thank you for a very easy transaction. The item was received very quickly and was fitted on my shower in no time at all. Would definately use you again.
...NeilJobes
|
Thankyou for a your help on the phone. and thankyou on the next day delivery will be using you again.
...Paul Humphries
|
Cheap, good communication and promt delivery.
...Nick Gribble
|
thank you very much for the very good service i recieved, my order came on exact date i was advised and in perfect condition. thank you again
...Glenda Garcia
|
£
£728.42 
