|excellent allround service, will use you again and recomend to friends.
|I was looking for a replacement valve and found the website very easy to navigate. I located the product and made telephone contact to ensure that the replacement item would fit my existing fittings. Having been assured that it would, the item was delivered promptly within the target date. The valve is now fitted and working efficiently.
Great service both in advice and delivery.
|Good value and many thanks for having the parts which were realtively hard to find. Only issue were the unexpected delays of several weeks - a better estimate of delivery timeframes should be mentioned prior to the order, not via several emails each detailing further delays. The reasons were not expalined either.
|Thank you for exceptional service, part arrived practically before i ordered it.
Thank you Jeanette and other members of staff for your help.
|Many thanks - delivery arrived safely & complete on Friday.
Excellent communication from both Christine & Jeanette who kept us updated on the progress of our order.
All now fitted and very pleased.
...Ian Christopher Jones
|Bath was as expected, delivered on time and at great price. Would recommend to anyone.
Acknowledge receipt of the shipment with thanks. We are happy with the service and support rendered.
Thanks and regards,
...Tan Nam Seng - NS Tan
|It all worked as it should have done, and I received the kit on 28 March, having placed the order on 21 March. That was quite satisfactory, but when I placed the order there was no information about delivery time, or availability.
I had to make a phone call to get this information, which I dont think I should have had to . Not quite as slick as some sites.
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We endeavor to keep customers updated with news good and bad, on this occasion a note was created, but not sent to you in error!
|I ordered a replacement part for my fire. It arrived in just over 24hrs - great service. I will use My Tub again.
|Many thanks - superb responsive service. I urgently required a spare part and was able to collect it same day from a local outlet. I will recommend you to everyone! look forward to dealing with you again.