Excellent customer care and service. Great pricing and fast delivery. ...Elizabeth Truszkowski
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very goodservice, and client very pleased with the boiler. thanks she now has a nice warm house again. ...june chalmers
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Lovely company to deal with, although the item went astray, the staff kept me up to date with progress without me having to chase it myself. Item just what i needed, a replacement divert-er saved me having to replace an expensive tap and pay a plumber. would highly recommend this company and would not hesitate to use them again. ...Mrs S Yarr
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Excellent service, thank you, will use again. ...Grace Sturman - Country Cast Baths Limited
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although a 7 days wait was advised at order time, the item did arrive on the day that was quoted on the order. Item well packaged, and did the job. ...alan leiper
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HI.. Thanks , we received the part. A bit disappointed that the part took longer that the original estimated time because my customer had 2 options -
One supplier was cheaper but estimated a longer delivery period by a few days and your product was dearer but estimated a quicker delivery. So he chose the dearer but quicker delivery option which ended up taking longer than the other cheaper supplier had advised.
I appreciate that your delivery time is an estimate, but shame it couldnt have been a bit more realistic.
Yours, Allison ...JOHNSTON COMBINATION BOILERS
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A prompt and efficient service, delivery on time. A good experience, can definitely recommend. ...Alan Richmond
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Thanks for prompt service, everything in good order. ...M B E French
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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time. ...Raymond TOPIN
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Service was outstanding ...tony wilkin - ace plumbing
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