I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub
...ELCCH
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The usual prompt response, keen price, and excellent delivery service with very helpful driver.
...Ms S E Ellis
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Fast response to my enquiry and quick delivery on my order.
Excellent service - will not hesitate to recommend MyTub !!
...Ian Cameron
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1 st Class service
many thanks
...G Heywood
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Very Good service Thank You
...Bean on the Run LTD
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Very slow and your updates were a waste of time as they contained no tangable information.
We waited and waited and all we were told was an estimated delivery date andor that our order was overdue. This went on for weeks.
Not very good, doubt Id use you again.
Regards, D. Brotherton
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Dear Mr Brotherton
Whilst awaiting obscure none stocked parts so obscure I don't believe another company is selling online we like to keep you informed that we are chasing the manufacture for delivery as they can take some time to come in. Sorry for any inconvenience.
Regards
MyTub
...LOGIC MANUFACTURING LTD
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Thanks, nice quick and easy service. Great communication about every part of the order.
Cheers
...R Stevens
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Very good service , had question regarding delivery time person on phone could not do more to help even sent me update on text
...stephen - SW Mechanical Ltd
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Communication was excellent giving me updates however I was given two delivery dates that were not fullfilled and I had to ring up every time to ask for confirmation of delivery. I eventually received the goods on the 3rd proposed delivery date.
...Hitachi Automotive Systems Ltd
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Unit received as described, within time frame stated.
...Iain Carson
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£
£10.57 
