Excellent service throughout. Including availability information, order processing, delivery and then resolving a problem caused by me ordering the wrong item by mistake and then arranging the return and supply of the replacement promptly.
...Philip Ford
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everything was smooth ... arrived perfect - many thanks
...mandie simon
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
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Excellent service and communications. Provided Peglars items which most other merchants do not stock.
...Martin Weselby
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Smooth and easy. Correct item dispatched. Swift delivery. Excellent company and service. I will come back to you guys when needed. Thank you.
...Octavian Galla
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Order took a couple of weeks to get, but it arrived on the original estimated delivery date as promised. Considering that these parts are no longer manufactured this was incredible, communication was excellent.
So I have no complaints and would certainly use more often
...A R Kerry
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Bought Three Ideal EVOMAX 100 boilers for my school, delivered on time pleased with service.
...RANBIR SINGH DODWAL
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I originally found someone cheaper but I couldnt get through to the other supplier so I ordered from these guys. However before I ordered I asked them to price match the other supplier but I didnt really receive a price match.
I placed the order on Tuesday and it was supposed to arrive on Friday but it arrived on Monday. But the weather was not ideal so that may be an excuse for the slight delay.
...London Building Maintenance Ltd
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Great experience - sensible price, genuine part, swiftly delivered, regular updates on order process - happy man!
...Horse & Groom
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First class product, accurately described, fairly priced and very promptly delivered. However, I did think that the delivery charge was too high. I think that there should have been an option for a lower delivery charge, combined with a longer wait for delivery. Certainly, I was in no hurry - but had no option.
...Roy Cullington
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£
£7.59 
