All good, especially the comms - many thanks and much obliged. Steve
...Stephen L Wakefield
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All communication was good plenty of emails confirming delivery up dates, product was correct and arrived in sound condition. Regards Steve
...SILEX LTD
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great service
...ksk plg
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Unit has arrived.
But slow delivery.
...Richard Pearson - Above
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Despite ordering a part immediately prior to a Bank holiday weekend not usually a good idea it arrived in double quick time and I was kept informed by E mail at each stage of the process. Couldnt ask for more. Well done
...Paul Nash
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Very happy with the service. I actually ordered a different model of thermostat control however Mytub sent me an ungraded version as the one I ordered wasnt available. Easy to use website and the delivery was quick. When I did contact them they were quick to respond and very helpful. Would highly recommend.
...Gavin Bhandari
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Unit received as described, within time frame stated.
...Iain Carson
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all sorted with no problem: helpful additional information from staff
web site worked ok on mobile tablet
...Mark Owen
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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Good quick delivery
Email enquiries responded to quite quickly too!
...Paul Felgate
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£
£13.98 
