Easy to find and order parts arrived on time but info on status of order could be improved.
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Hello David
We are sorry but the office had been closed over the Christmas period which would reflect why there had been none of our usual communication.
Regards
MyTub
...David Galbraith
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Thanks - very fast service with friendly and helpful staff
...Andy Phipps
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou
...Robin
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Order delivered on time with no problems.
Price very keen too.
...James Spy
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Order arrived intact and on time. Thank you.
...Kenneth Roberts
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Received as ordered with thanks.
Regards
Peter.
...Peter French
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Many thanks for all your help in securing the special bath needed. Your price was by far the cheapest, but above all the advise and service was first class Steve callbacks and updates was a level of customer service I had forgotten existed. I would be happy to recommend My Tub to anyone.
thank you again
...terry fox
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Very good responce received my order the following day at the best price on the internet....Thank you ....
...John Young - Elec Resourcing Ltd.
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GREAT TO DEAL WITH
...EDDIE FISHER
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Fast,efficient service. Many thanks.
...Steve Driscoll
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£
£10.57 
