Amazing speed of delivery, shame all companys cant do the same. Well done!! Thank you ...Steve Russell
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou ...Clarry Marriott
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Fine service, delivery as expected , in Denmark.Thanks. ...Poul Joergensen
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Very good and helpful service. Would recommend ...hilary stell
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Ordered at night delivered following morning, cant get better than that.
...Arthur Mason
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excellent price quick delivery time ...JAMES MORLEY
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Bit of a muddle on delivery which meant I stayed in for best part of a day but 3rd time lucky. Advice to others: always check first thing if item on the van on deliivery day. Otherwise the product and service were excellent.
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Good evening, I am sorry about the delivery mix up. I am also sorry we did not apologize at the time.
Regards
MyTub ...Anne Drysdale
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Very good service thanks ...J Marshall
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Great service. You helped me get the right product, answered my questions and delivered the goods on time. ...Doug Farmer
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Delivered on the date confirmed all in good order ...Mrs S Robertson
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