We ordered three aeration tubes for our gas fire. When they arrived one of them was damaged so we contacted the supplier to explain. Within a very short time we were contacted by Steve who apologised and said that a replacement would be with us the following day which happened right on schedule. We have no complaints. Excellent service and customer care - well done! ...Alex Docherty
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This is our first time of purchasing from you. Many thanks for a trouble-free and easy-to-use ordering system.
The delivery progress was relayed to us accurately and helpfully.
The goods were keenly priced and I am encouraged to use you in the future.
Thoroughly satisfied, but let's hope the students don't break this hand basin! ...Ian Cordery Estates Manager, The Royal Ballet School
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Good products and prices with very polite and helpful staff.
Thanks,
George Simpson ...George W Simpson
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Thank you. Order arrived safely. Although later then expected you kept me informed at every step which was much apretiated. Thanks for sterling service. ...John Alden
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Great company - fast and efficient would certainly use again. ...Trevor Rendall
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Ordered and delivered the next day. Very pleased. ...kbr
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it`s all OK. ...Robert Pachler
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Part arrived 4 p.m. on 28.11.11 - fitted and working.
Will use you again if anything else breaks. ...Ian Rae
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Parts arrived in good time. Excellent service. ...Liam Cross - Trinity College Dublin
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Dear Sir, Free Delivery etc - I think you should indicate on your website what sort of delivery timescale one should expect - when I placed an order with you last night I certainly didnt expect to be told this morning that delivery would be 7 November 2011 ie more than 2 weeks to wait Yours faithfully David Fallon
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Dear Mr Fallon
It is very unfortunate that some manufactures do not keep stocks of all there goods and lead times are long, this is something we have put to them on many occasions. Thank fully these are rare occurrences.
Regards
MyTub ...Mr David John Fallon
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