We had looked everywhere for this matching tap! and then found it easily on your web site.
Have found the customer service excellent. A big thank you to Christine. ...Joan Walker
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Was rather disturbed initially that the order would be delayed some two weeks or so. It was not an issue for me at the time as I keep spares of this rather unreliable and fragile item. However, if I did have a faulty part, I would have had much inconvenience.
Service itself was great. i was always kept in the loop about the order from MyTub who eventually delivered. ...Michael F Jones
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EXCELLENT SERVICE AS NORMAL
MANY THANKS!! ...RICHARD SEABY
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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I was looking some parts for my Be Modern gas fire. It is an old model and parts aren’t easy to find. But I was able to obtain all the items I needed from the MyTub website.
And all quickly available and at a good price. So, I highly recommend them for gas fire spare parts. Peter ...P McCaffrey
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Very pleased with the prompt service and fast delivery of the item Id been told was obsolete by other suppliers ...John Barnes - J Barnes P
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Good price and excellent service ...Dougie Skinner
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liked the price, service and delivery. Expect to use you again. ...Max Clark
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Good service even when parts are hard to get , kept me informed thank you ! ...steve westley - westleyhire ltd
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Great company. Very helpful from start to finish. ...Lee Oates
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