The part did arrive a little later than expected but the members of staff i dealt with, Christine and Rachel kept me updated were very helpful and polite. ...GASFLOW PLUMBING AND HEATING
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Brilliant service, great communication. Would recommend to anyone. ...Andrew Western
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Prompt service online and with delivery since we needed this replacement asap. Many thanks. ...Mrs
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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service. ...Miss Aigoro
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Excellent service. One fragile item arrived damaged, it was replaced next day. I will certainly recommend you. ...E M Holland
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Good service and goods as described. ...Chris Beckett
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after a minor disagreement, the service was very impressive ...geoff - GB SERVICES UK LTD
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Fantastic service, a great help on the phone, and super fast delivery during Covid-19 ...Nucleus
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Hi Laurie
They are made to order and can take up to 6 weeks my find was a fluke by virtue of the fact that I called Grants to ask a techy question.
They advised it was extremely unusual that they had one in stock so thats when I jumped at it in the hope we could secure it.
So well done you guys for reacting so quickly to my email others would have dragged their feet.
Most of all the mrs thinks I’m a star brownie points for me, which as the ladies in the office will probably confirm have a shelf life of about 12 hours!!!!
Thanks again to you and your colleagues. ...Fred
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Good communication,quick delivery and good value, just the service we are all looking for ...Terence Falcus
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