Received geberit concealed cistern within 5 days, tried to fit Saturday and found part missing. Had to wait till Monday to advise of this missing part. I was told to leave it with customer services and they would get back to me. In the meantime I spoke to the manufacturer and received the part next day. Four days past not a word from My Tub. Well done Geberit not so well done my tub, just a call to say what was happening might have helped
...simon martin
|
The service has been fantastic. One of the products I needed was no longer available but Christine sourced an alternative from the manufacturer very quickly and amended my order. I was kept in touch with what was happening all the time. The order came on the exact date I was given I was out, but the delivery company have been equally good, easy to contact to re-arrange delivery.Everything has been so easy. I have already recommended you to other people.
Many thanks for a great personal service
...Mrs Ann M Jones
|
Tanks for your help. I have been trying to track down the correct part for some time.
...Ian Clark
|
Right product delivered very quickly within a day of ordering. Excellent service thank you.
...Geoffrey Nickolds
|
My order was fulfilled on the date originally advised. But of course when I placed the order I didnt expect to have to wait 2 weeks for the item to arrive. I think I should have been warned beforehand about the probable delay. One thing I must comment on though is the excellent system of communication after the order was placed.
...Mr David John Fallon
|
First, The part is correct, fitted and leak free, so thanks. Actually, if I were to do this again I would buy from a local shop, accepting the higher piece price for a faster delivery. Your price advantage was almost completely eroded by the shipping charges - why not simply post it especially as I was prepared to wait. Anyhow, as I said before, the part is correct and has fixed my problem so Im happy enough on that score. Regards
Colin
...Colin Gillmor
|
Had what I needed and delivered in quick time!
...Michael Inglis
|
I would like to say that MyTub were extremely helpful Laurie with sourcing my spare part. Quick, efficient and polite.
The part arrived very quickly.
Thank you
Neil
...Neil Stephens
|
Extremely satisfied. Goods arrived on time. Will certainly consider using My Tub in future.
...Angela Trowell
|
Excellent service including pre delivery phone call to check part nos.
5 Stars!
Colin
Firecheck Limited
...Colin Scanlon - Firecheck Ltd
|
£
£25.86 
