Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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Fantastic service from start to finish. Very helpful staff. Highly recommended.
...Mitzi Norrevang
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Very efficient delivery and notifications of transit. Thanks
...Nigel Appleby
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The Customer service agents at My Tub were very friendly and helpful. I was glad to received prompt responses to my questions and requests. Thank you for your help!
...Marine Construction Management
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Took forever to arrive but excellent communication regarding timing etc throughout. Driver called on day of delivery to advise how long he would be. Product in perfect condition and fits as expected. We would definitely use the service again.
...Karen Moizer
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Thank you for a fast and reliable service, could not fault them at all .would but from them again.................
...Charles Smith
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Arrived on time as notified
Pleased with service
...R B WHITEHOUSE
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Great value,quick delivery and good communication thanks.
...Mr Ian Pickup
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Great service
...Rosa Hargrave
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Fantastic customer service, highly recommended
...Tim Loud
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£
£7.59 
