I was tolda that the item was out of stock after ordering it. I would have to wait a month for it to arrive. However, when this issue was raised, I got excellent customer service and the order was cancelled and money returned.
Thanks
...Aled Jones
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We had quite a complex order, and both Karen and Deborah could not have been more helpful, even after we made changes at the last minute.
...MARK GILBERT
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Excellent product and service. Very good price and fast delivery.
...Andrew Weedon
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Great service and prices, but would welcome the option of a fast delivery service e.g. Royal Mail Special Delivery, they will get any parcel most places in the UK, including Aberdeen before 12 noon the next day. The lack of this service meant I had to go to someone else for the electrodes I would otherwise have bought from yourselves.
...Evelyn Tait
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Good communications and excellent service again.
...Caroline Steel
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Very helpful on the phone before I placed my order. Speedy delivery for an item I wa struggling to get anywhere else! Would definately use again.
...Angie Stuart - James Laing
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Great product, easy purchase.
Only neg, I stated for parcel to be left behind my bins on drive, message was not passed on, so I had to ring and request it for next day delivery.
...Sascha Birch - B. Interiors
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The valor parts where unavailable but you had an alternative which were just as good and fitted perfectly, the delivery service was good and prompt.
...Monty vitow
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Many thanks for giving this order a push after my earlier email! It was delivered safe and sound this morning. A good service!
Regards,
John Saliot
...John Saliot
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Wonderful experience all around. Excellent communication, kept me uptodate on delivery timescales and progress.
Could not have expected more from a little known company. Will come back again if need anything else.
...Aditya Gupta
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£
£40.10 
