Very impressed with their service - spoke to about 15 companies looking for this part, all told me between 7-10 working days, these guys got it for me in 2!
...Dougal Marshall
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Excellent service, great communication and fast delivery l have found mytub really good would recommend, thankyou a happy customer ...Steven Pritchard
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I would have liked the part quicker but in all very good. Kept me informed all the way ...Martin Burke
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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I was impressed at how quickly my order arrived. Many thanks ...Alan Gibson Heating
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Dear Mytub, your service was superb. Your comms excellent throughout. The item received in double quick time which was most appreciated. Thank you. ...Paul Kernan
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All at Mytub - thanks for your excellent communications during the order progress. I have now installed the sink. ...Steven Broad
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Incorrect picture shown against product, resulting in having to phone mytub to confirm correct item would be sent. Helpful sales advisor confirmed picture was incorrect, but right product would be sent. Website was updated and now shows correct picture for product. Items delivered. Would use mytub again. ...Trevor Handley
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Order received now. All good, but cant believe how long it took to arrive. Customer service was excellent though. ...Colin Crow
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Quality products at unbeatable prices, great people to deal with and free delivery to Inverness! ...Gerry Beard
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