An easy transaction, where i was always kept informed on the progress of my order. Arrived ontime and as described.
...Martyn Mills
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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you
...Mrs Catherine Dobson
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Delivery was received on the stated day.
Both customer service and delivery reflected a professional service, I would certainly use the company again !
...Dennis Underwood
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service excellent and prompt
...Bryan Rennie pp J Ewen
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very good service very helpfull staff very promt with my order will use this company again soon
...michael john barratt
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Fast deliver of the right parts Thanks
...The Pigsty
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Have received the part ordered and have fitted it. Works well so far. Thanks for the prompt service. Will use you again.
...Brian Collins
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Parts & spares excellent range. Delivery options need to be tightned up. Had to chase part which had been delivered to depot but not delivered to me. A new order had to be made. For the customer advise them how it will be delivered, post ,local depot, direct from supplier and estemated day of delivery. This I think would be a way to improve your service.
...Anthony Jones
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I was very pleased with the service I received from My Tub both on the phone and the quick delivery.
...michael dennis
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Having tried various plumbing merchants for N12 6 [6mm od] copper elbows with no luck I tried My Tub who had them in stock. The sales person was extremely helpful and the parts were delivered quicker than was specified. All in all a great experience with My Tub. Highly recommended.
...Grant McMaster - Whittaker Engineering Ltd
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£
£38.19 
