We ordered three aeration tubes for our gas fire. When they arrived one of them was damaged so we contacted the supplier to explain. Within a very short time we were contacted by Steve who apologised and said that a replacement would be with us the following day which happened right on schedule. We have no complaints. Excellent service and customer care - well done! ...Alex Docherty
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Fantastic service, a great help on the phone, and super fast delivery during Covid-19 ...Nucleus
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Excellent service could not be better thankyou for all your help
Highly
recomended ...sheila gale - bobs seafood
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Ordering process and delivery was easy
Would Def recommend ...Gary Burt - Castlewalls2008
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The Customer Service at mytub were exceptional. The Roca corner sink and towel rail I had been searching the internet for I could not locate anywhere, but a quick call to mytub, not only located the sink in the UK but also located the towel rail at the manufactures in Spain.
A friendly service, who kept me informed throughout the search.
Would highly recommend mytub.
Tom
...Tom Armstrong
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I googled this item and saw your website came up saying £25.91 door to door. When I ordered the item I noticed you added VAT. It said free delivery. Now I get an email saying I owe £7.95 Delivery VAT. I believe this is misinterpretation. I have never ordered an item anywhere before where delivery charge does not come up at the time of ordering and then told later I owe for delivery. Unless I can get this item for Free Deliveyr please cancel my order.
Mandy ...Mandy Wiles
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Would be happy to use again and recommend to colleagues. ...Alec Pearson
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We had an issue with a product we received, but it was quickly taken care of. Thank you for the excellent support! ...Marie Knapp - 17 Machinery LLC
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Thank you for delivering my order which arrived in excellent condition and on time according to your third forecast of ETA. Taped to the container was a mystery item - a small roll of electrical insulating tape. As I'm often running out, that was very useful. ...Richard Hopper
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Thanks very much for the prompt delivery of our order - and the emails keeping us informed of its progress. ...Ken Young
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