fast good service.thanks. ...jeremy riley
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Many thanks for giving this order a push after my earlier email! It was delivered safe and sound this morning. A good service!
Regards,
John Saliot ...John Saliot
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Hi Very happy with the service I had from my tub and also very happy with price. As I have an old boiler I will certainly be keeping this website. Would recommend to anyone looking to order from my tub first class service. Thank you ...Margaret kerr
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Great communication, items well packaged and despatched extremely promptly. Cant fault it. ...kate brown
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Your service has been excellent. The part I wanted has arrived and been fitted. Your customer service is excellent, keeping me fully informed at all stages. Thank you. ...Bruce Mountain
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I regret that the small half aeration tube was in three pieces. I should be grateful for a replacement.
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Hi
Apologies for this Dr Payne, i have now ordered a replacement in for you and it is expected to arrive on friday. We will check this for you and be in touch as soon as the replacement is ready.
Regards MyTub ...Dr Reginald Brian Payne
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
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All products arrived on time - Good service ...John Hawson - City of London School
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Excellent service and Great pricing ...J M Copley
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Oven Motor and Grommet received promptly. Best price for original equipment products. Good service, thank you. ...J Leiper
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