I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we
...Southlands Farm Cottages
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Thanks for your excellent service. Will use you again when necessary
...Norman Kaye
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RECEIVED PACKAGE PROPTLY IN GOOD CONDITION THANKS
...Mark Gough
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Easy to use, efficient and speedy delivery. Thankyou
...Robert Collins - Lower Sutton Farm
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Perfect and prompt service.
Many thanks
...MarK Seager
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Thanks, we have received the item..! very prompt.. thank you verymuch
... Farook K Chalarath
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Speedy delivery all as ordered.
...Paul Richardson
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Excellent service with good communication about delivery date. Will deal with again happily
...David Lucken
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The price of the tap was very competitive and delivery was quick.
A for Customer Service.
...Stephen Wright
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Hi Laurie
They are made to order and can take up to 6 weeks my find was a fluke by virtue of the fact that I called Grants to ask a techy question.
They advised it was extremely unusual that they had one in stock so thats when I jumped at it in the hope we could secure it.
So well done you guys for reacting so quickly to my email others would have dragged their feet.
Most of all the mrs thinks I’m a star brownie points for me, which as the ladies in the office will probably confirm have a shelf life of about 12 hours!!!!
Thanks again to you and your colleagues.
...Fred
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£
£7.59 
