|Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.
|Good website- easy to use. Fast delivery. Product as described and good value. Thanks
|Excellent service, good prices, great comms and fast delivery of quality products. Website a little awkward to search through, but bearable.
|Excellent service with good communication throughout.
|received in good order and on time
...Brown Cow Brewery
|item delivered promptly, really pleased with purchase and service
|The Helpline is extremely helpful and affective. Postage is expensive and the delivery time is too long. Nevertheless overall pricing is reasonable. Thank you for your help.
...Mr. Kee - Chak Ip
| many thanks for getting order for me after a local company said they were
no longer in stock anywhere. cliff
|A very good service. Very satisfied
| Very satisfied, order arrived as promised as advertised. I would have no hesitation in using my tub for any future needs.