Thank you for ensuring that I got the parts before Christmas due to the parts being out of stock.
However I would not have ordered from you if your website had told me that you were out of stock when I placed the order!!! I had to pay the shipping to get the parts on time.
Customer support was great!
Miss-leading customers at point of order first class!!
Oppertunaty of a repeat order from me...........nil!!! Priceless!!!!
...Philip Gould
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Great service
...border cookers
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Yes thank you I received my order,everything was fine,the only problem was there were no screws sent with the spacer. I have made do with screws I had in the house, just as well I had them. I am sorry this is not the best of feedbacks,but it is the only thing I can add.
Regards,
David Russell.
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Good afternoon,
I have just spoken to the manufacture & they inform me the screws should be in the back of the fire & so are not supplied with the spacer.
Regards
MyTub
...David M Russell
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Good website which is very easy to navigate. Excellent prices which are very easy to pay. My only moan is why it was not possible to tell me that one item was out of stock with the manufacturer until the day delvery was due. Communication with me was good when thi happened - though too late to be practically useful as opposed to "just reassuring". Of course when youre buying over the internet, reassuring is very important when there is a glitch. All in all, a very crieditable effort by real people who do their best - which is not at all bad.
...Mr Mark Shaw
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Item arrived prompty: I was informed of my delivery two days in advance and even had a phone call when the driver arrived- great customer service.
...Dharmesh Bhatt
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All at Mytub - thanks for your excellent communications during the order progress. I have now installed the sink.
...Steven Broad
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My Tub immediately resolved my problem and supplied the correct item very promptly.
...Steve Rendi
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Excellent product, 100% happy THANK YOU
...paul john jacob
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Delivered promptly, not well protected but carried indoors: look OK, but lid not yet removed. Thank you.
...Mr Chris Stacey
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Excellent delivery time, easy ordering.
Only comment would be huge box for small item, and no packing materials.
Item was rolling around.
...Debbie Hoole
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£
£7.59 
