|The ordering process was easy, when I was told that the thermostat I ordered was not available I was offered an alternative straight away, communications were very good and I would shop with MyTub again, thank you
|Submitted query via the the live online support prior for a sending order which was answered immediately - great help! Overall am delighted with the service provided and the product received - will certainly recommend and use again!!!
|fast friendly service very helpful with good communications pleasure to do business with you many thanks
|I cannot praise the service at MyTub highly enough. I was looking for an obsolete part for a Baxi fire and they were able to onfirm that they had one in stock.
Unfortunately there was a problem with the courier service, but when I contacted Customer Service at MyTub to enquire, Christine chased up the courier and I received the part 2 days later.
I would certainly use them again.
|Out of stock on one item but called to keep me updated about the delay
|It was wonderful to find a good sized corner basin on your website and the ordering and follow up with staff was successful and efficient. The basin arrived on time. I can recommend the MyTub experience!
|Seems to be working and good quality. Friendly delivery. Have had no problems with ordering with you, thanks.
|Very prompt and efficient service
|Not delivered on stated day 22 Feb but was delivered the next day, and delivery driver apologised for delay. Also, I got rapid and courteous email response when I reported non-delivery. Apart from that , website easy to follow, and price the best I could find.
|thank you for sending my order in super fine time, and for keeping me up to date with my order it fits perfectly in my fire very pleased. thank you terry plymouth.