Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
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Great prices,great communication,fast delivery..brilliant service-Thank You ...Stephen James
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Couldnt have been easier. Fast efficient and simple. Thanks. ...john Price - Maxsym
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Everything great with immediate response due to my e-mail asking where it was, probably down to xmas period ...barry ferguson
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Live online support was excellent, with a quick response. Hard to find product on the net sourced and delivered ok. Thanks for your supply. ...Mr Giles Batchelor
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Hi - confirmation that our order arrived safely. Thanks ...Steven Blower
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When I couldnt find exactly what I wanted on the site, I contacted your staff by phone, who were extremely helpful and pleasant. They arranged for the parts I needed and put a special item on the site so that I could purchase what i needed.
excellent service - thank you ...Barry Robins
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Excellent service really helpful with issues and put the customer first ...Mr kevin duddy
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Brilliant service. so happy product was exactly what i requred, looking forward to shop with you again
...Ammar
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Looks good, arrived when you said. Thanks ...Terry
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