Just want to thank My tub for excellent service. I ordered a part that has now been declared obsolete by the manufacturer and My tub managed to track down the item and get it delivered to me asap. I was kept informed of the status of my order at all times and I feel I should give special praise to Christine who went above and beyond to source my item and complete my order. Thank you to all concerned
Kind regards
Andy Jamieson ...Andrew Jamieson
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Product as advertised however for the amount of postage paid i would have expected it to have arrived the next working day not 4 days later ...Groeger
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I was very impressed with the level of service I received. The order process differed from that advertised on the website but I was kept informed all the way and given the option to cancel the order and look elsewhere.
Steve was an absolute gent throughout.
5 stars. ...Steven Rule - The Billowing Loaf Ltd
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Very good. Aqua Lisa no longer available. MyTub 4 days and received.
...BH East - Devon Props
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Kept up to date with progress of the order. Goods arrived on date predicted. Orders staff dealt very well with another order for a tap which had been discontinued. Can recommend your service to others. ...Mrs Linda M Worthington
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Thanks its now arrived. Please thank deborah for chasing it down before the weekend. ...Geraldine Smith
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Order did arrive on date supplied. After having made frantic efforts to secure an am or pm delivery, I was advised that I would be having a pm delivery. The delivery was then made between 9 and 11am because luckily a friend was in to take the parcel in. I also note that a message had been written saying deliver after 12!!! Having said that the contents were as expected.
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Hello Lynn
Very sorry, normally we are proactive in getting this information to you before you are asking for it, we can see where this slipped through the net and are taking steps to prevent it happening again.
Thanks for your Feedback.
MyTub ...Lynn Frances Andrade
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Good service as old parts out of stock. Now received and fitted. oven fixed!
Slow supply not My tibs fault, but they chased it up well. thanks CHris M ...chris mansfield
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thanks. your response was prompt and helpful especially in the face of so many changes to the order and availability.
Vinay. ...Vinay Thadani
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thanks all,my order arrived on the due date,should make a great livebait tank on our boat,regards,h. ...howard john whitney
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