The K1 Radiator panels arrived as per your advice. They fit OK and are exactly as described, being good value for money. The only criticism I have is that the packaging was dreadful. The corrugated cardboard they were packed in was completely missing at one end exposing the panels to possible scratching and damage. I pointed this out to your delivery man but he didnt seem too concerned. Luckily, on this occasion, the ends of the panels were not damaged, but it could happen next time. ...John A Downing
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Very helpful service, particularly when I made a mistake in the order and it was corrected without hesitation at no additional cost.. ...Hugh Kelly
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quick delivery and very good price in comparison to other websites. Will definately use again.
Thank you ...Anna Kelly
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good communication and goods as expected ...St Monica Trust
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Thank you for the prompt reaction by your team.
Excellent delivery speed and on time.
Many thanks.
Regards,
Mustafa Alkindi ...Mustafa Alkindi
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A hard to find product was available off the shelf. No hassle, excellent service. ...Philip Kolbe
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Good communications during order process goods arrived at stated time overall good service. ...Neil Keeler
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VERY GOOD, EASY USE INSTRUCTIONS, ...Clive Bradley
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i was looking for a panel to fit my poise spa bath and was having real problems but this one is perfect, easy to fit, looks good, at a good price and with free delivery within 3 days. ...Mark Turner
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa ...David Morris
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