|Despite problems you had receiving the product I ordered from the manufacturer, you kept me very well informed.
|Great service. Helpful staff!
|We were let down badly by another supplier and needed our high cistern urgently because we had fitters already on site. MyTub were great - unlike other suppliers, I was able to talk to an actual human who confirmed they had the part and was able to give an accurate delivery estimate, which was a big relief. In the end, they beat their estimate by a couple of days - it arrived the next day. Would totally use MyTub again.
|Order has been received. Everything fine. Thank you. Colin Hadley.
|good comunication and reqular updates. reasonably quick delivery.
...Arthur McKay limited
|Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.
|Delivered as advised
|Smooth transaction,great communication,quality product,faultless delivery,will highly recommend and buy again from My tub,thank you
|Parts arrived in 2 days and my Washing machine is back up and running. Thanks For An A Service......
|Fanastic service, goods arrived within 24hrs. Many thanks for your efforts.