On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
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Great service, price and quick delivery, thank you!
...Thomas Hills
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Order processed very quickly and great communication about my order. Arrived within the week, good service!
...Paul Johnston
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Absolute fantastic service, excellent range of product at very reasonable prices and very prompt delivery with excellent communication throughout will definitely be using again and have already recommended to others
...Elizabeth Welch
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Easy to order good communication vie email updates on progress of the order and delivery spot on no problems all what more can I ask for thanks
...Roger Beeken
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Great company can not fault it in any way great service many many thanks regards from Terry
...Terry McNicholas
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Just what I wanted and at a much better price for the item and the carriage than other suppliers.
...Mr Tim Green
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Prompt service, securely packaged, would recommend and use again.
...Steve Cotton
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Without this company we would have to have bought a new boiler. They were the only people to stock the part on an old but very usable boiler. Excellent communication and service. Would highly recommend them
...Jo Bishop
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Order was recieved on time, as per specification and in excellent condition! Well done!
...A Prokopchuk
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£
£10.57 
