A long delay in getting the delivery, and when opened the drain cover was damaged, looked like it had been dropped and a corner cracked, overall not fantastically impressed!
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Good afternoon, we are arranging a replacement. Please accept our apologies thanks
Regards
MyTub
...David Mcmullon
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Great service. Highly recommended. Superfast despatch
...alan downes
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Thank you very much. Outstanding customer service and communication.
...Angelique Jill Faure
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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
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Received as ordered with thanks.
Regards
Peter.
...Peter French
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Great service, goods arrived a day early .
...I Lowe
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An easy transaction and first class communication. My Tub had a difficult to find part and delivered with no problems.
...S Ray
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Very helpful customer service when I messed up on the transaction.
...David Simpson
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Very good service. I shall use mytub again.
...Michael Williams
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Best price for the shower part we needed and it arrived very promptly too - great communication keeping us aware at every stage of what was happening. Now our daughter can have her own shower back so wont need to use our ensuite at 6.00a.m. - many thanks!
...Lynn Hunt
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£
£13.98 
