The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
|
part arrived today. excellent speedy service. would use your company again. thanks alot ...steve glover
|
Excellent customer service
Quality item
Quick delivery ...Scott Hughes
|
I had a really great experience with MyTub and would definitely recommend. I wanted a plinth heater and accessories but was struggling to find the particular model I wanted anywhere and the one place I did find it, it was at a hugely inflated price. Im so pleased I found MyTub. I gave them a call and after holding for a short time theyd sourced my product and said they could provide it at a much more competitive price than Id found elsewhere. Perfect! It was delivered a few days later and was just what I wanted. A really great experience and very much appreciated. Thanks. ...Janet Johnson - Johnson Gardening Services Ltd
|
Good communication and very quick delivery. Will definitely order again. ...Chris Shepherd
|
I received what I ordered. It was what I was looking for. Thanks ...richard easson - Findhorn Village Centre
|
1st class service Thank you ...Mr G Robinson
|
The item I ordered was finally delivered after a substantial wait.
However, Mytub were good at communicating and I would definitely use them again. ...Mark Day
|
FIVE STAR CUSTOMER SERVICE PROVIDED ...phil pritchard
|
Great service will use again ...Trevor Thompson
|