Easy to use website, good price, speedy delivery, precise info re delivery time, excellent. ...J TEBBS
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Great service - very happy. ...Gerard Crawford
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Very happy.Everything went nice and smoothly. I hope to use you again in the future. Thanks for your help ...Michael Chessman
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Received order as described on date given by a friendly man in a van! ...Maria Spicer
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First class as ever ...Ondemand Plumbing
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Price was good, delivery excellent, product exactly right. Fitted in minutes, problem solved! Would happily use MyTub again.
"fix areas where we are weak and ad to areas we are strong"
:-) weak spelling perhaps, I suspect you mean "ADD to areas" ...John Rigby
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Excellent service fast delivery and sorted my problem Out very quickly and dispatched again ...Richard Pape
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I was very pleased that you managed to source a limited product, when you did not have stock. ...Mr Brian Humphreys
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Replacement kit is fine. Damaged kit returned to courier. Thanks. ...Mike Ware
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