Very friendly, helpful and kept me up to date every step on the way. Many thanks for a brilliant service. ...Martin Land
|
Very prompt service excellent communications, very pleased. ...Robin Jukes-Hughes - Mr
|
Easy to navigate site. delivery one day after anticpated. surprised that you passed order onto your supplier, but overall well satisfied and would use again. ...David Wills
|
Excellent service with relevant updates about the order progress. The Grohe Flush Push button Mark 2 version arrived on time and now that it is fitted works better than the original and the price was right too! Well done MyTub. ...Paul Harrop
|
Order arrived when expected and in good order. Excellent service from My tub throughout. ...Margaret Struthers
|
On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
|
It took a ridiculous amount of time to receive this item and there seemed to be a very long supply chain. ...Tim Haines
|
delivered in under 24 hours, ordered at 1pm delivered next morning at 8 am, im amazed, thank you so much, not only half the price of my local plumbing centre, but super fast free delivery, would highly recomend to every one.
...julie thomas
|
Just wanted to say thanks for a cracking service. You delivered as you said you would, I will be using you again without a doubt.
...Keith Brawn
|
First class service with regular progress updates.
They managed to source a product which none of my local suppliers could supply!!
Well done ... :-) ...mrs janette kirkpatrick - calmac developments ltd
|