|Delivery was received on the stated day.
Both customer service and delivery reflected a professional service, I would certainly use the company again !
|Mixer delivered today ahead of schedule which is good. Very pleased will be ordering more from you shortly
|Very quick and efficient delivery.
|Prompt and efficient service
|Once again, very satisfied with cost, service & communication. Many thanks.
|This is the second order I have placed with MyTub in a year and am completely satisfied with all aspects of the transactions. Confirmatory e-mails have been received promptly regarding placement of the order through to delivery. Items have been unblemished and competitively priced. Thank you - you will always be our first port of call .
...Elizabeth O Sale
|Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
|sent photographs of parts required to support today hope they recieved them awaiting your response
|Excellent service, delivered on time with communication answered immediately. Checked around the product elsewhere, only MyTub has what I needed. Website and communication portal easy to use and understand. Definitely coming back :
|the staff at mytub were very helpful in finding the part i needed for my shower and even though the part was only Â£10 the level of service i received was oustanding from start to finish you would think i had spent thousands of pounds, excellent communication, i was kept upto date at every stage of my order and very fast delivery. this has to be the best company on the internet, staff who are genuinely interested in helping no matter how much money your spending, service at its greatest. thank you Mytub