I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
...Sol Goodall
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Delivery exceptional !! Despite awful weather conditions my Water King Sentry was delivered on the day promised. I didn't expect that. also customer services were a pleasure to deal with. Nothing too much trouble. In all a very pleasurable experience dealing with MyTub. My thanks particularly to Christine. ...John Thompson
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Live online support was excellent, with a quick response. Hard to find product on the net sourced and delivered ok. Thanks for your supply. ...Mr Giles Batchelor
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Barring some slight confusion over a late item which turned out to be delivered on time ! my experience was very positive. Everything arrived when I needed it in the end, and the prices were very reasonable. My one criticism is that some of the pictures on the website are misleading, as they either show the wrong item or additional items which are not in fact included. ...Dr Alexander Morrison
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recieved order thank you for your exelent servis a plesure shopping with you ...keith burgess
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I used this company for the 1st time this week. The website was easy to use with accurate information of the required product . The service provided was excellent, prompt delivery and well packaged. I tried 4 local outlets without success,lucky to find MyTub. ...Isabel - Jones
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I was very pleased with the service and the goods were delivered on time and well packaged I would use this company again without doubt well done. ...George Coles
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Website was east to navigate and to place the order. Pricing is keen and items arrived in good time. I can recommend MyTub. ...Dave Higgins - University of Bath
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Very good service and delete with faulty item immediately.
Thank you ...P Jones
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The order arrived satisfactorily, thank you. However the length of time between order despatch arrival was very long and I am unlikely to use MyTub again for that reason. ...Dianna Karani
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