Received geberit concealed cistern within 5 days, tried to fit Saturday and found part missing. Had to wait till Monday to advise of this missing part. I was told to leave it with customer services and they would get back to me. In the meantime I spoke to the manufacturer and received the part next day. Four days past not a word from My Tub. Well done Geberit not so well done my tub, just a call to say what was happening might have helped
...simon martin
|
i needed a part that is now out of production bit mytub got me one and kept in contact about delivery etc, woulld definately recommend. thanks :
...jacqueline hutchison
|
I was looking for a replacement Bristan Arctic Towel. This has proved impossible to find, but MyTub were able to offer a very similar looking alternative. It was shorter than the original but is a very good substitute. I was able to dismantle the broken one and replace the broken bits with new. So a perfect solution. I made a mistake with my ordering details, but the team at MyTub were very good, they responded quickly to my emails. Very pleased with the service and support.
... A Greene
|
The Helpline is extremely helpful and affective. Postage is expensive and the delivery time is too long. Nevertheless overall pricing is reasonable. Thank you for your help.
...Mr. Kee - Chak Ip
|
Excellent service, very helpful customer service. Thank you
...c sen
|
Prompt reply to enquiry and prompt delivery of goods
...Carl Toon
|
Service has been very good, and there was someone on the end of the phone for advice about the items I wanted to buy. One small item missing from the delivered order arrived the next day with no fuss. Website was straightforward with information about items so could check everything was exactly what I wanted and Mytub very responsive to emails sent from their www asking for delivery information.
...Chris Flack
|
I have no complaints whatsoever. My request was dealt with promptly and efficiently without any trouble. Thank you.
...John Carnall
|
GOOD SERVICE
...Mrs Jennifer m lane
|
Many thanks for your efficiency. I have collected my order from Yeovil Plumb Center this morning.
...Gill Smeeth
|
£
£98.87 
