Service excellent, no problems with delivery of the items. Happy to recommend. Also happy because parts ordered were for an old fire and many pieces obsolete, yet you still had in stock thankfully! Will definitely use again when need arises.
...Debbie Cornelius
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Fantastic service. Received when said and easy ordering system. Thanks
...William Payne
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Excellent service
...Kevin Kenny
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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time.
...Raymond TOPIN
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the tap cartridges were easy to find and order, fast delivery in good condition, great service and keen price, happy to recommend - thanks
...Rick Upchurch
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Many thanks for an excellent service and very efficient customer relations.
...David Calder
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Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered.
...Steve May
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Thankyou for keeping me well imformed of my order and managing to get it sent to me direct. Thanks for going the extra mile!
...Daniel Hoyle
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thanks very much. As usual very helpful and excellent service
cheers
...jeremy
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great service and prompt delivery.
...Joan Sterritt
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£
£9.51 
