Excellent and very helpful service in all respects, thank you.
Best regards Richard Avenell ...Richard Avenell
|
Excellent service.
Prompt, efficient delivery as scheduled.
Thankyou ...Colin Sidaway
|
Many thanks for an excellent service as always. ...Gavin Hall
|
Good service, my order arrived on time. Following a query regarding a replacement item the staff member I spoke to was very helpful. ...M E Theeman
|
The service was excelent, the goods arrived within 3 days.
the product was as shown and described on the web site
I would recoment mytub 100% ...Anne Langley - Langley
|
order received complete and on time with your usual efficiency. thank you ...peter richardson
|
Many thanks for keeping me updated about the delivery date for my order. The item has now been installed and is working OK. ...David Mundy
|
Very good, could not ask for a beter servive. Thanks!
...Tom Gourley
|
Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
|
Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you. ...James
|