Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you ...Mrs Catherine Dobson
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A hard to find product was available off the shelf. No hassle, excellent service. ...Philip Kolbe
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Excellent service throughout. Pleasant and helpful staff from initial contact to delivery driver. Particularly impressed by the regular delivery progress reports and the rapid delivery its-self.
One comment you may wish to consider - the delivery note from "Wolseley required a signature confirming that goods were received in Good Condition. This is unrealistic . It would be more reasonable to either delete this statement or give an alternative stating "Goods not Checked at time of Delivery". ...Peter Sivyer
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Fantastic service, fast, friendly and very competitive, will definitely use again. Thank You! ...Callum B
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Products were good,
Delivery was extremely poor.
Was kept aware, but only after chasing Delivery Delay ...Adrian Stevens - Adrian Stevens Plumbing
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Great service with no problems. Delivered sooner than expected. ...Martin Sawyer
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Nice easy trade thank you ...Gary Mills - Decorum
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all goods as decribed, reasonable price, free delivery. Most useful thanks Joe ...Joseph Brack
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I was very pleased with your service and would use you again.
...Peter Butler
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Excellent service thank you ...John Underhill
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