Great service will use again ...Trevor Thompson
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Great service - excellent communication. Goods delivered as requested.
Many thanks ...Wayne Crickmore
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Excellent service with very helpful staff ...Melvin Hubbard
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Delevery took a very long time ...Barry CampbellTaylor
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Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you ...Neil
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Item arrived earlier than expected. Easy to fit. ...CLM Fleet Managment PLC
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Goods arrived promptly, for which thank you. kind regards, Anne Wolf. ...Gillian Wolf
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Good service from start to delivery. Helpful people and information at all times.
Many thanks. Allan, fpmservices. ...FPM Services
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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delivery driver said we would of had our order on friday but someone had put the wrong postcode on the parcel eg 5dp instead of 5dq so they couldnt find us. ...MR D A FRANKS
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