good service you kept us up to date with our delivery and you staff were very helpful l thanks
...margaret jones
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Fantastic service great communication throughout a well packaged n protected product would definately use again and would recommend to others! Thank you very much! ...Nirmal Aujla
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good service ...Julie Meares
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Good speedy service. A* ...plumbtech supplies
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Dear SirMadam,
It is just my opinion, but I find your website terrible to navigate. Perhaps it is partly because I am not a plumber, but surely people do not shop for plumbing fittings by brand first Wouldnt they look for the type and size of fitting, then choose the brand Why can we not order search results Why are there a zillion sub-categories in each sub-category in each category - case in point, me trying to find suitable compression fittings for 8mm microbore pipe.
Otherwise, you seem to stock absolutely everything, and at a good price.
Sincerely,
A. Cochran
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Thank you for your input, you have a very good point. The search engine is something which needs attention and if adding the manufacture to sort by might have helped yo ...Andrew Cochran
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Product was exactly as described and dispatched speedily. Thanks ...Margaret McGlashan
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa ...David Morris
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Very helpful customer service when I messed up on the transaction. ...David Simpson
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Thank you for keeping me updated on the problems with delivery time for this item. Excellent service.
...David Clark
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Speedy delivery, item as ordered, no problems whatsoever, thank you. Great looking tap. ...Graham Jones
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