Received in two deliveries very quickly after ordering.
Unfortunately on unpacking the items, the 600x800 Elite is damaged on both the upper and lower sides. As the damage is through the paint to the metal in two places, the item will start to rust very quickly given it is to be fitted in a shower room. The packing was not marked so the damage had to have been from the factory.
Could you arrange for this item to be replaced and the damaged item to be collected at the same time
Otherwise I was happy with delivery and price.
many thanks
Gary Taylor ...G Taylor
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Delivered on time, good value, I recommend Mytub Ltd ...mark waits
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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time. ...Raymond TOPIN
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Order has been received. Everything fine. Thank you. Colin Hadley. ...Colin Hadley
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Hi,
The wholentransaction was very fast and efficient.
Many thanks
David ...David Oldfield
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Great Service, Good Communication, Thanks ...colin ryan
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Impressed that I got regular updates by email to inform me of reason for delay and given apologies. Item arrived as described, good price. ...Dr Claire Ferris
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Thankyou for the prompt service - the item was delivered exactly as stated on my order confirmation. I also had a propmt reply to my query regarding the compatability of the product with other brand. I would certainly order from you again. ...Patricia Hill
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Very helpful on the phone before I placed my order. Speedy delivery for an item I wa struggling to get anywhere else! Would definately use again. ...Angie Stuart - James Laing
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We have received the items timely. Thanks. ...Tan SM - TCAM Technology Pte Ltd
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