Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ...Miranda Thomas
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I purchased a fixing set for an existing shower. I only needed 1 part which to replace a Brocken part. I paid for a large amount of parts that I do not need. The various parts should be available as individual parts. ...Alasdair Fisher
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Placed the order and was contacted by a very helpful chap at MyTubs to say that the part I ordered was obsolete but that they had one to send me. He range back to check that I had ordered the part from the pt number and not by the picture as there is another almost identical. Really chuffed with the customer service. Would recommend. ...Nicola Phillips
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The tap arrived as you promised. My only comment your service is the lack of it at weekends! ...John Dunsbee
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Good price and excellent service ...Dougie Skinner
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Excellent service very fast delivery and all for a very reasonable price ...Andy Betts
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Excellent service & quick delivery.
Best price on the Internet by far!!. ...Gary Rayner
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Thank you order arrived when you said it would. Brilliant
Thanks
...lizbeth williamson
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Great service as always.
Product as spec and on time. ...Greg Borgartz - Essex Wildlife Trust
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Goods delivered as described.
Would use my tub again. ...Alison McDonald
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