Quite surprised when plumb centre delivered the goods as I had already been there to source parts and I have an account with them. Nevertheless good service parts were delivered early and fitted same day. ...R G Cole Plumbing and Heating
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On the phone, the respondent was not up to speed, but said to email, which was prompt and accurate. ...Ed Sirett - Make Do
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great service ...ksk plg
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Laurie at my tub was very helpful in finding the part I needed. Thanks.
Very satisfied with the service. Damon. ...Damon Hunter
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Fast delivery, great customer service when I changed the order, best price on the net - perfect!
...Richard
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I ordered a replacement coal bed for a Valor highlight fire. Even though the part is obsolete, you managed to get hold of a replacement. We really appreciate the effort in sourcing the part and getting it delivered to us a lot quicker than expected. Thank you and I will keep your web site bookmarked if we need any other parts in the future. ...Andy
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Disappointing delivery. After having had the delivery date altered, the date was finally confirmed but it was not delivered. Christine went out of her way to resolve the problem and keep me informed about the progress, which I appreciate. In the end, and with Christines help, I had to go to the carrier and collect the order. Not ideal I would say, and it seems like your carrier let you down. Other than that I was satisfied with the process. ...C CUTLER
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International order and delivery was extremely efficient with prompt and frequent communication. Thanks for all your assistance especially Christine. ...Scott Pattison
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Motor recieved on Saturday - thanks. Very quick service especially as we are right in the middle of christmas post ...Mrs J A Soper
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HI.. Thanks , we received the part. A bit disappointed that the part took longer that the original estimated time because my customer had 2 options -
One supplier was cheaper but estimated a longer delivery period by a few days and your product was dearer but estimated a quicker delivery. So he chose the dearer but quicker delivery option which ended up taking longer than the other cheaper supplier had advised.
I appreciate that your delivery time is an estimate, but shame it couldnt have been a bit more realistic.
Yours, Allison ...JOHNSTON COMBINATION BOILERS
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