Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
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I thought the service was excellent and had no problems, would definitely use you again and recommend.
Thank you
...John Watson
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Goods received as ordered delivery is a bit slow.
...Steve Davis
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Thanks - very fast service with friendly and helpful staff
...Andy Phipps
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Very courteous customer service, excellent communication on delivery expectation, and a great price! What more can be said
...Brian Madden
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The on line ordering system was excellant and completed without any problem. Confirmation of the order and shipping details received via email again excellant.
Goods all received as specified on the advised delivery date.
So all round the service was excellant.
The only criticisim I have is the the inlet valve supplied with the particular cistern I purchased will not fit if you use the right side handed flush if the inlet is on the right as well. I am now left with a part that is of no use to me.
...RAE HALDENBY
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Again a brilliant service delivered on time kept informed throughout
...Peter Russell
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Quick, easy and delightful. Happy with the service and would buy again
...deanay
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Ordered my toilet cistern lid through my tub as they had by good reviews. Even though it took a couple of weeks to arrive due to out of stock their customer service was excellent and my order status was well informed so I know when it will be ordered. I was even able to change my order date! Would recommend to use them.
...Mrs Chapman
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Excellent price, excellent service. Would highly recommend.
...David Richardson - Fenwick Ltd
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£
£28479.00 
