RECEIVED PACKAGE PROPTLY IN GOOD CONDITION THANKS ...Mark Gough
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Service excellent, no problems with delivery of the items. Happy to recommend. Also happy because parts ordered were for an old fire and many pieces obsolete, yet you still had in stock thankfully! Will definitely use again when need arises. ...Debbie Cornelius
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Clear and easy to use site. Updates to orderestimated delivery date kept me informed of the progress of my order. Very happy with the service given. ...Anthony Kendrick
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Got part but feel delivery cost was excessive it was near as much as the product.
You need a simple postal mail option for small items. ...Damian Adams
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Totally 1st class thank you. If I ever need another boiler part you will be my first port of call THANKS AGAIN ...Rob Poulton
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Payment options - like a lot of people I use a debit card for payment. Debit card isnt one of the options, you have to use the "credit card" option and presume that also covers debit cards.
Make it clear and incorporate "debit card" as an option please.
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Hello
Very good point and the site has now been edited to refect this, thank you.
Regards
MyTub
...Michael Willis
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You guys are fantastic, accurate and super fast service, highly recommended.Kudos, keep it up. ...Norady
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub ...ELCCH
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VEry good service, and telephone communication was good when requiring an updateconfirmation of delivery etc. I mainly dealt with Jeanette who was very good. ...John Pearson
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Bath tub was a delayed item, but you kept me informed & it did arrive when you said. Would recommend the company & use again if I needed to. ...Mrs Jane Greenhalgh
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