Thankyou for keeping me informed about my order from when I placed the order to when I received it. It arrived on the day you stated, excellent service, thanks once again.
...Howard McKnight
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I was most impressed with the service I received from MyTub. The part for my fire is obsolete but you managed to find it. I phonedand texted on three occasions and the ladies I spoke and received texts from were most helpful.
The only minus is more detail about the delivery service used would be appreciated.
...Marion Hazzard
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Excellent service.
...Brian Tait
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We ordered three aeration tubes for our gas fire. When they arrived one of them was damaged so we contacted the supplier to explain. Within a very short time we were contacted by Steve who apologised and said that a replacement would be with us the following day which happened right on schedule. We have no complaints. Excellent service and customer care - well done!
...Alex Docherty
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I am very pleased to say that I am delighted with the service I received from MyTub.
The sales team were very helpful and the product arrived in two days from order and is now installed to my satisfaction.
Many thanks for your help.
Phil NE
...phil northeast
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Very good service. Kept me informed and showed high standards of customer care. I would recommend with no hesitation
...maysan alnufoury
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Very efficient service. You telephoned with an approximate time the order would be delivered and I received it well before that time. I will certainly use you again if the need arises
...SUSAN HOWARD
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Outstanding service: I was kept fully informed on the delivery of my product and my queries were dealt with efficiently and quickly.
...Mrs E Andrews
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Considering the value of my item plus the fact it was of heat resistant glass, I was amazed upon collecting it from Plumb centre how poorly protected it was.
It just had one wrap of bubble wrap around it, my son collected it for me and to him because the glass was intact he signed for it.
But when I unwrapped it one of the fixing lugs was bent and I had to straighten plus the facial chrome has scratch marks on it that show in place.
I had enough hassle trying to find a replacement in the first place and could not face any more to put that right.
Had it been packed between 2 pieces of strong material I could well have received it in good condition. Not very happy.
...Terry Hobbs
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Good communications and excellent service again.
...Caroline Steel
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£
£157.01 
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