|Very helpful service, particularly when I made a mistake in the order and it was corrected without hesitation at no additional cost..
|Arrived on time as notified
Pleased with service
...R B WHITEHOUSE
|Best prices and superquick delivery with regular e-mail status updates.
|I have recently received this order exactly on the day predicted - about 10 days after ordering, as warned.
It was a Vaillant VR61 mixer module. This communicates with the boiler eBUS and allows control of the domestic hot water valve at a high temp if required, and of TWO central heating zone valves. It replaced in my case a VR65 which will only do ONE central heating zone valve. This was unused though I had opened it to look at, but Mytub agreed to take it back with a 15% handling charge deduction if I packed it up in original packing. Very good of them, I thought.
The equipment itself is German and as with many Vaillant controls the instructions are a somewhat opaque translation! However I shall master them!! With the VRC430 weather compensating device, the system is said to be hig
...Dr Iain McQueen
|Good service Thanks
Arrived as predicted and the job is done
|Order arrived quickly and was perfect for my purposes. Thanks.
|We have absolutely no complaints whatsoever concerning our dealings with mytub. The item we ordered was obsolete but mytub were very quick to suggest alternatives. We phoned them to order one of them which was cheaper than the one we had ordered and paid for. The balance of our payment was refunded immediately. The item, a towel rail, arrived the next day. From start to finish, we were kept fully informed of the progress of our order. The person we spoke to on the phone was polite and efficient. We can thoroughly recommend this company. You will not be disappointed.
|Brilliant service, great communication. Would recommend to anyone.
|received ok in the end slower than expected but not to much of a problem for me
thanks for keeping me informed though
|Good communication. Delivered when promised. Very competitive price. Happy customer. Many thanks