Hi Christine and jeanette thank you for your speedy attention and resolution to this matter. excellent service
Thank you very much ...Alex Morton
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got the parts picked up thanks for your prompt service ...graham warcup
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Excellent communication so i could keep my customer upto date ...dan morgan
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Excellent service, although delayed we were notified by email throughout the process. ...Judith Peachey
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The order was dlayed by lack of stock but i was kept fully informed. Very satisfactory ...Cedric Ashley
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Please be aware that all goods were received safe and sound, but had to be repackaged by your courier PTS as the weight and volume of goods were too much for the padded envelope used. ...EAG Megson
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i dont have a problem with my tub service is excellent and the minor problem I did have not of my tubs making but that of the delivery company was put to rights by my tub thank you very much. ...David Paterson
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There was a little glitch with regard to the delivery period which changed after the order was placed but Christine resolved the problem and kept me informed. Quite happy to order again. ...H.W.Wilson Ltd.
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Order arrived promptly. Thanks. ...Alex Anderson
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Overall a good service. I would recommend it to others and use it again.
Website is clear and easy to follow, the different part number was clearly shown as the correct replacement for what I needed.
The part availability request was answered promptly the request for a suitable fitter took a little longer but was still OK.
Delivery time was reasonable, but it did arrive one day early good, but would have been annoying if Id made special arrangements for accepting the delivery.
My only criticism is of the confirmation emails. Some were sent in duplicate, which would have been confusing if Id had several different items on order. And one confirmation of despatch arrived after the part had been delivered and fitted! ...John Weddell
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