I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
...Emma Sproat
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Very quick delivery, good price. Happy!
...angus fairbairn
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Service was good, continual feedback on progress was good
...Whitby Seafoods Ltd
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My order was correct and delivered before estimated date.
Excellent service.
...Mr B E Chalk
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Great price, quality product, prompt delivery, what more could a buyer want Excellent service all round from MyTub a well deserved pat on the back to all concerned.
...Terry Ryman
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Delivered promptly and in good order
...Kate Millard
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Excellent customer service
Quality item
Quick delivery
...Scott Hughes
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My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation
...Jonathan Mosse Renovations
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Many thanks for your prompt and efficient service.
John.
...JOHN BRAITHWAITE
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Fast delivery, great customer service when I changed the order, best price on the net - perfect!
...Richard
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£
£71.42 
